Hospitality ESL
Supervisor Spanish
What's supervisor spanish?
We help managers and supervisors learn Spanish to communicate effectively with their staff, fostering stronger teamwork, improved workplace efficiency, and a more inclusive work environment. Our program offers:
Live 1:1 Classes and Coaching – Personalized sessions tailored to your learning goals.
Group Classes – Collaborative learning experiences with peers in the hospitality industry.
WhatsApp-Based Language Coaching – Convenient, on-the-go support and practice.
Comprehensive Resource Library – Access to practical materials for continuous learning and real-world application.
Available Courses
Hotel Interaction Skills
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The Hotel Interaction Skills course is designed for hotel supervisors and managers who want to learn Spanish to communicate effectively with their staff. This course focuses on essential vocabulary, grammar, and practical phrases to foster clear communication, improve teamwork, and create a more seamless work environment.
1. Greetings & To Be
Supervisors and managers learn how to greet staff members formally and informally, introduce themselves, and use the Spanish verb ser (to be) to describe roles, responsibilities, and workplace settings.
2. Descriptive Words
This section covers key vocabulary to describe common hotel items, tools, and procedures, enabling supervisors to understand and refer to essential objects and tasks in the hotel environment.
3. Basic Employee Requests
Participants will practice understanding and responding to common requests from staff members, ensuring smooth communication in daily operations. Topics include asking for help, confirming availability, and addressing immediate needs.
4. Basic Employee Instructions
Supervisors will learn how to give clear and effective instructions, communicate standard policies, and provide guidance on daily tasks. This section ensures managers can confidently direct staff and reinforce workplace expectations in Spanish.
Hotel Management
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The Hotel Management course is designed to help supervisors and managers learn Spanish to communicate effectively with their Spanish-speaking staff. It focuses on key leadership communication skills, including performance feedback, policy explanations, goal setting, and employee relations, ensuring a more cohesive and efficient work environment.
1. Performance Words
Managers learn how to professionally critique and affirm work quality in Spanish, providing constructive feedback to employees.
2. Policy Communication and Compliance
Supervisors develop the language skills needed to clearly explain hotel policies and procedures, ensuring staff understand and follow workplace standards.
3. SMART Goals
This section helps managers set and discuss personal and team goals in Spanish, using the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) framework.
4. Leading Positively-Framed Team Meetings
Managers practice conducting team meetings with a positive and motivating tone, fostering a collaborative and goal-oriented work environment.
5. Facilitating Employee Communication
This section covers essential skills for managing employee complaints and self-advocacy conversations, ensuring that supervisors can address concerns effectively and support their teams.
Customer Service
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The Customer Service Spanish course is designed for hotel supervisors and managers who want to improve their Spanish skills for clearer communication with both employees and Spanish-speaking guests. This course focuses on essential vocabulary, structured responses, and effective communication strategies to enhance service quality and teamwork.
1. Descriptive Procedure Words
Supervisors learn how to explain hotel policies and procedures clearly to Spanish-speaking employees, ensuring consistency in operations and expectations.
2. Advanced Customer Interactions
This section focuses on providing thorough and professional responses to guest requests for items and services, helping managers handle customer interactions with confidence and accuracy.
3. All About Our Amenities
Managers practice recommending hotel services, amenities, and local attractions in Spanish, allowing them to enhance the guest experience and provide valuable suggestions.
4. Managing Difficult Conversations
Participants develop the vocabulary and communication strategies needed to handle challenging conversations with Spanish-speaking customers or employees, ensuring professionalism and problem resolution in sensitive situations.
Book a free demo class
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Daniel
I’ve been teaching for about 10 years. The best part of teaching? Watching my students gain confidence and have real conversations in their new language—it’s an amazing feeling!
A fun fact about my teaching journey? Some of my best classroom moments come from unexpected, hilarious student questions.
When I’m not teaching, you’ll find me jamming on my guitar, gaming, or just kicking back with good music and great friends.
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Nelsy
With 7 years of teaching experience, I love that “aha” moment when students start recognizing and using what they’ve learned—it’s the best part of the job!
To keep my students engaged, I bring lessons to life with real-world examples and challenges that connect to their daily lives.
Outside the classroom, you’ll find me lost in a good book, binge-watching shows and movies, exploring new restaurants, or taking trips to nearby towns to soak in new sights and experiences!
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Mayerlin
With eight years of teaching experience, I love seeing my students grow, improve, and gain confidence—it’s the most rewarding part of the job! Every day brings new challenges and victories, making teaching an exciting journey.
When I’m not in the classroom, you’ll find me staying active with yoga and gym workouts, exploring new places, or unwinding with a good movie, TV show, or music.
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Rainer
With six years of teaching experience, I love helping people improve their Spanish while learning about the world through fun conversations with my students. Watching them grow in confidence and language skills is the most rewarding part of teaching!
When I’m not in the classroom, you’ll find me reading, staying active, enjoying the outdoors, diving into video games, or relaxing with great music.
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Rubelys
With 8 years of teaching experience, I love helping people learn to communicate in a new language while discovering different cultures along the way. My teaching style is all about creating a comfortable space where students feel free to make mistakes—because that’s how real learning happens!
Outside of work, you’ll find me lost in a good book, watching movies and shows, jamming to music, or exploring new places whenever I get the chance!
