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Different accents. One shared language: hospitality

AHLA Allied Member

As an AHLA member, we’re committed to hospitality’s tradition of growth, empowering staff through education and career advancement.

Teachers on live video calls and the WhatsApp learning app

Boost team performance and guest satisfaction with industry-specific language training

We help associates master English and help management master their team’s language, with live lessons, digital resources and personalized support.

Bilingual training cuts turnover by 35%: 80% to 52%

The Hospitality Talent Crisis

In hospitality, annual turnover reaches an alarming 80%. But when teams receive bilingual training, that churn drops by 35%—bringing turnover closer to 52%. This isn’t a minor improvement; it’s a structural shift in retention, productivity, and long-term workforce stability.

“Every word learned is a door opened”

Hotel employee learning on WhatsApp: microlearning, application and progress

We turn learning into something practical and immediate by delivering it directly through WhatsApp—the platform hotel teams already use every day. Each module blends microlearning, real-world application, and progress tracking in a zero-friction format. The result: training that fits naturally into daily operations and actually improves skills without pulling staff off the floor.

Beyond daily learning, we support critical moments where clear communication is non-negotiable:

  • Live Meeting Translation

  • New Hire Onboarding

  • Doc Translation or Creation

  • Live Trainings or Recorded

Our Services

Language Instruction

Advance cross-team collaboration and workplace efficiency through virtual small group and 1:1 language classes for front line workers and management staff.
Industry-Specific Content
Live Group & Individual English Classes
Live Individual Classes for Managers (all languages available)
Study Materials

On-Demand HR Services

Engage every candidate with a meaningful selection process and simplify ESL staff onboarding with on-demand translation services.
Native language interview or translation
Translation of onboarding materials and presentations
Ongoing communication of management priorities to ESL staff
Translation services for confidential meetings

Industry Specific Learning Content

Attract and advance talent with custom-built training programs available on desktop and mobile with our platform WorkLingua.com.
Industry-specific language and/or management priority courses
Reporting Analytics
Responsive Web & Mobile Learning Platform

WhatsApp lesson for hotel housekeeping staff